Bank Teller

West Cork Recruitment are hiring a Bank teller: Full-time, 12 month fixed term contract position based in Clonakilty, Cork.
Responsibilities of this Role
Efficient Customer Service:
• Provide prompt and courteous service to customers during transactions.
• Address customer inquiries, resolve issues, and ensure a positive experience.
• Open new bank accounts for customers, subject to holding the relevant regulatory qualification.
Cash Handling:
• Operate registers, scanners, the bank safe and other relevant devices.
• Maintain a balanced cash drawer and adhere to security protocols.
Compliance and Risk Management:
• Follow regulatory guidelines and internal policies and procedures.
• Detect and report suspicious activities or potential fraud.
• Manage Cash Deliveries.
Accurate Transaction Processing and Reporting:
• Maintain accurate records of transactions.
• Manage the visitor’s log.
• Maintain account opening and account maintenance files.
• Log and rectify any errors.
Skills and Qualifications
• Experience: Prior experience as a Bank Teller is essential.
• Qualification: Recognised qualification to allow the role holder to discuss product information with customers i.e. QFA, or APA in Loans and / or Savings and Investments is preferred however not essential.
• Communication Skills: Excellent written, verbal, and listening skills.
• Team Player: Ability to work collaboratively in a team environment.
• Organisational Skills & Attention to Detail: Ensure accuracy in transactions and record-keeping.
• IT Skills: Proficient in Outlook, Excel, Word.
For a confidential discussion email laura@westcorkrecruitment.com